OUR PRODUCTS
MIRRORS
VANITIES
Electric Mirror’s warranties apply to products in four market channels:
Warranties may vary by market channel, are subject to change without notice, and are based on the date of the applicable Sales Order.
10-Year Limited Warranty
Effective May 19, 2025
It’s pretty simple. Luxury means luxury, so we’re proud to stand behind Electric Mirror Products with the following outstanding warranty, effective the date of sale.
Stone Tops – Cracking, chipping, or staining from harsh cleaning agents, impact damage, or improper sealing and maintenance. Tops must be sealed immediately after installation and maintained as per sealant’s recommended schedule for warranty coverage.
Solid Surface – Scratching, cracking, or discoloration caused by abrasive cleaning tools, high heat exposure, or contact with harsh chemicals.
Wood and Laminate – Damage from excessive humidity, moisture, direct sunlight, high humidity, or extreme temperature fluctuations, leading to warping or fading, is not covered under this warranty.
This limited warranty (“Warranty”) applies to all products and components (“Product”) in Electric Mirror’s Hospitality, Commercial, and Multi-Family channels at the time of shipment. It does not apply to Electric Mirror Residential products, or Cordova™ products. This Warranty may be modified from time to time, and the applicable Warranty for a particular Product will be made available upon request to Electric Mirror.
If any Product of the original purchaser is shown to have defects in materials or workmanship that inhibit the functionality of the Product, and is reported in writing within the Warranty Period, Electric Mirror will, at its option, either: 1) Provide new or refurbished parts to the Purchaser, 2) Repair the Product with new or refurbished parts on site or at its manufacturing facility, 3) Replace the Product with a new or refurbished Product, or 4) Refund an amount equal of the pro rata share of the Product’s purchase price, determined by the remainder of the Warranty Period.
Time Periods and Extension: All time periods begin on the date of shipment. Parts or Product replaced under Warranty does not extend the original Warranty.
Repair or Replacement Time Value: Warranty Periods have a time value that begins with one hundred percent replacement value and ends with fifty percent replacement value at the end of the Warranty Period.
ASTM Standard: All Electric Mirror brand mirrors will meet or exceed ASTM C1503-08 with a 24″ blemish intensity.
Inspection: Electric Mirror reserves the right to examine all failed Product components and determine, in its sole discretion, whether any Product components are defective and covered under this Warranty.
Claims Procedure: Claims under this Warranty must be made directly to Electric Mirror. Contact us using the contact information at www.electricmirror.com or via your Electric Mirror sales contact. After receiving a Return Material Authorization Number and shipping instructions, the product must be promptly returned at Customer’s expense to Electric Mirror.
Exceptions to Warranty:
Limitation of Liability: Electric Mirror will not, under any circumstance, whether as a result of breach of contract or warranty, tort, or otherwise, be liable for any incidental, special, or consequential damages, including lost profits or revenues or any other costs or damages. Any liability against Electric Mirror under any implied warranty, including the warranty of merchantability, is expressly limited to the terms of this Warranty and shall under no circumstances exceed the price paid to Electric Mirror for the Product. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply. This Warranty grants specific legal rights. Other rights, which vary from state to state, may also be applicable.
Damage in Transit: Electric Mirror will replace any of its Products damaged in transit if notified within 15 days of receipt of shipment if shipment was through one of Electric Mirror’s own carriers. Notification of damaged goods must include a copy of the Proof of Delivery and a description of the damaged goods, as well as pictures. If the Products arrive visibly damaged, the extent of damage must be clearly detailed on the Proof of Delivery receipt.
Exclusive Remedy: This Warranty sets forth the exclusive remedies of a Warranty claimant, and the exclusive liabilities and obligations of Electric Mirror, with respect to allegations of a defective Product.
Electric Mirror
6101 Associated Blvd
Suite 101
Everett, WA 98203 USA
t: 425.776.4946
f: 425.491.8200
www.electricmirror.com
Version 11 EMH
The Leader in Mirror Technology and Luxury Bathroom Product Solutions
7-Year Limited Warranty
Effective May 19, 2025
It’s pretty simple. Luxury means luxury; we will support our products with the following amazing limited warranty.
This limited warranty (“Warranty”) applies to all products and components (“Product”) in Electric Mirror’s Residential channel at the time of sale. It does not include Cordova products. This Warranty may be modified from time to time, and the applicable Warranty for a particular Product will be made available upon request to Electric Mirror.
If any Product of the original purchaser is shown to have defects in materials or workmanship that inhibit the functionality of the Product, and is reported in writing within the Warranty Period, Electric Mirror will, at its option, either: 1) Provide new or refurbished parts to Purchaser, 2) repair the Product with new or refurbished parts at its manufacturing facility, 3) replace the Product with a new or refurbished Product, or 4) refund an amount equal of the pro rata share of the Product’s purchase price, determined by the remainder of the Warranty Period.
Time Periods and Extension: All time periods are from the date of sale. Parts or Product replaced under Warranty does not extend the original Warranty.
Repair or Replacement Time Value: Warranty Periods have a time value that begins with one hundred percent replacement value and ends with fifty percent replacement value at the end of the Warranty Period.
ASTM Standard: All Electric Mirror brand mirrors will meet or exceed ASTM C1503-08 with a 24″ blemish intensity.
Inspection: Electric Mirror reserves the right to examine all failed Product components and determine, in its sole discretion, whether any Product components are defective and covered under this Warranty.
Claims Procedure: Claims under this Warranty must be made through the dealer where the purchase occurred. After receiving a Return Material Authorization Number and shipping instructions, the Product must be promptly returned at Purchaser’s expense to Electric Mirror.
Exceptions to Warranty:
Limitation of Liability: Electric Mirror will not, under any circumstance, whether as a result of breach of contract or warranty, tort, or otherwise, be liable for any incidental, special, or consequential damages, including lost profits or revenues or any other costs or damages. Any liability against Electric Mirror under any implied warranty, including the warranty of merchantability, is expressly limited to the terms of this Warranty and shall under no circumstances exceed the price paid to Electric Mirror for the Product. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply. This Warranty grants specific legal rights. Other rights, which vary from state to state, may also be applicable.
Damage in Transit: Electric Mirror will replace any of its Products damaged in transit if notified prior to installation and within 15 days of receipt of shipment if shipment was through one of Electric Mirror’s own carriers. Notification of damaged goods must include a copy of the Proof of Delivery and a description of the damaged goods, as well as pictures taken prior to installation. If Products arrive visibly damaged, the extent of damage must be clearly detailed on the Proof of Delivery receipt.
Exclusive Remedy: This Warranty sets forth the exclusive remedies of a Warranty claimant, and the exclusive liabilities and obligations of Electric Mirror, with respect to allegations of a defective Product.
Electric Mirror
6101 Associated Blvd
Suite 101
Everett, WA 98203 USA
t: 425.776.4946
f: 425.491.8200
www.electricmirror.com
Version 8 EMR
Five-Year Limited Warranty
From October 25, 2023
Version 10CH
Electric Mirror, LLC warrants to the original Purchaser that it will, at its option, repair, exchange, or make appropriate adjustments to its Cordova Hospitality brand mirror product(s) shown to have defects in materials or workmanship that inhibit the functionality of the product, which are reported to Electric Mirror in writing within the warranty period.
This five-year limited warranty covers:
Exceptions to the five-year limited warranty are as follows:
All time periods are from the date of shipment from Electric Mirror to Purchaser. Parts or products replaced under warranty do not extend the original warranty.
Electric Mirror reserves the right to examine all failed Cordova Hospitality brand product components and determine, in its sole discretion, whether any product components are defective and covered under this warranty. This warranty does not cover removal or installation costs of products, or freight. This limited warranty shall not extend to anyone other than the original purchaser of the Cordova Hospitality brand mirror product.
Claims under this warranty should be made to your Electric Mirror sales contact, or by using the Contact Us forms on either the Cordova Mirrors or Electric Mirror’s websites, or by emailing [email protected]. After receiving a Return Material Authorization Number, Customer must promptly return the product at the Customer’s expense to Electric Mirror after receiving instructions as to when and where to ship the product.
Normal wear and tear, slight black edging, and slight de-silvering are not covered by warranty.
Electric Mirror does not warrant its Cordova Hospitality brand electronic components to be compatible with future variations and technology standards, nor does it warrant reverse compatibility of software.
If stored prior to installation, mirrors must be kept in a dry indoor environment between 45 and 85 degrees Fahrenheit or the warranty is void. Cordova Hospitality mirror products must be installed by a qualified, licensed electrician and operated under suitable environmental conditions and in accordance with the latest National Electrical Code.
This warranty will not apply in the event of conditions demonstrating abnormal use or stress, such as operating temperatures in excess of maximum rated temperatures or abnormally high humidity, under/over voltage conditions, excessive switching cycles or operating hours, dirty or cracked sockets, improper grounding, improper LED or driver installation, or what is considered normal wear and tear.
This warranty is void in the event the product is damaged in transit, or if damage or failure is caused by abuse, misuse, abnormal usage, storage of products in an improper environment, faulty installation, failure to follow installation instructions or Care and Cleaning instructions, damage in an accident, improper maintenance, or any repair. After the expiration of the warranty period, Electric Mirror has no further obligation under any warranty, either expressed or implied, including the implied warranty of merchantability.
Electric Mirror will not, under any circumstance, whether as a result of breach of contract or warranty, tort, or otherwise, be liable for any incidental, special, or consequential damages, including lost profits or revenues or any other costs or damages. Any liability against Electric Mirror under any implied warranty, including the warranty of merchantability, is expressly limited to the terms of this warranty and shall under no circumstances exceed the price paid to Electric Mirror for the product. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply. This warranty grants specific legal rights. Other rights, which vary from state to state, may also be applicable.
All warranty periods have a time value that begin with 100 percent replacement value and end with 50 percent replacement value at the end of the warranty period.
Warranties for mirror glass will be void if corrosive or ammonia-based cleaning products are used, or the edges or the edges and back of the mirror are not dried after each cleaning.
Electric Mirror will replace any of its Cordova Hospitality brand products damaged in transit if notified within 15 days of receipt of shipment if shipment was through one of Electric Mirror’s own carriers. Notification of damaged goods must include a copy of the Proof of Delivery and a description of the damaged goods, as well as pictures. If the product(s) arrive visibly damaged, the extent of damage must be clearly detailed on the Proof of Delivery receipt.
Electric Mirror
6101 Associated Blvd
Suite 101
Everett, WA 98203 USA
t: 425.776.4946
f: 425.491.8200
www.electricmirror.com
3-Year Limited Warranty
From October 10, 2022
Version 6CHR
Electric Mirror, LLC warrants to the original Purchaser that it will, at its option, repair, exchange, or make appropriate adjustments to its Cordova™ Home brand mirror product(s) shown to have defects in materials or workmanship that inhibit the functionality of the product, which are reported to Electric Mirror in writing within the warranty period.
This three-year limited warranty covers mirrors, chassis, and LED lighting and electrical components, including wiring, connectors, and drivers.
All time periods are from the date of shipment from Electric Mirror to Purchaser. Parts or products replaced under warranty do not extend the original warranty.
Electric Mirror reserves the right to examine all failed Cordova Home brand product components and determine, in its sole discretion, whether any product components are defective and covered under this warranty. This warranty does not cover removal or installation costs of products, or freight. This limited warranty shall not extend to anyone other than the original purchaser of the Cordova Home brand mirror product.
Claims under this warranty must be made through the dealer where the purchase occurred. After receiving a Return Material Authorization Number and shipping instructions, the product must be promptly returned at the Customer’s expense to Electric Mirror after receiving instructions as to when and where to ship the product.
Normal wear and tear, slight black edging, and slight de-silvering are not covered by warranty.
Electric Mirror does not warrant its Cordova Home brand electronic components to be compatible with future variations and technology standards, nor does it warrant reverse compatibility of software.
If stored prior to installation, mirrors must be kept in a dry indoor environment between 45 and 85 degrees Fahrenheit or the warranty is void. Cordova Home mirror products must be installed by a qualified, licensed electrician and operated under suitable environmental conditions and in accordance with the latest National Electrical Code.
This warranty will not apply in the event of conditions demonstrating abnormal use or stress, such as operating temperatures in excess of maximum rated temperatures or abnormally high humidity, under/over voltage conditions, excessive switching cycles or operating hours, dirty or cracked sockets, improper grounding, improper LED or driver installation, or what is considered normal wear and tear.
This warranty is void in the event the product is damaged in transit, or if damage or failure is caused by abuse, misuse, abnormal usage, storage of products in an improper environment, faulty installation, failure to follow installation instructions or Care and Cleaning instructions, damage in an accident, improper maintenance, or any repair. After the expiration of the warranty period, Electric Mirror has no further obligation under any warranty, either expressed or implied, including the implied warranty of merchantability.
Electric Mirror will not, under any circumstance, whether as a result of breach of contract or warranty, tort, or otherwise, be liable for any incidental, special, or consequential damages, including lost profits or revenues or any other costs or damages. Any liability against Electric Mirror under any implied warranty, including the warranty of merchantability, is expressly limited to the terms of this warranty and shall under no circumstances exceed the price paid to Electric Mirror for the product. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply. This warranty grants specific legal rights. Other rights, which vary from state to state, may also be applicable.
All warranty periods have a time value that begin with 100 percent replacement value and end with 50 percent replacement value at the end of the warranty period.
Warranties for mirror glass will be void if corrosive or ammonia-based cleaning products are used, or the edges or if the edges and back of the mirror are not kept dry.”
Electric Mirror will replace any of its Cordova Home products damaged in transit if notified within five days of receipt of shipment if shipment was through one of Electric Mirror’s own carriers. Notification of damaged goods must include a copy of the Proof of Delivery and a description of the damaged goods, as well as pictures. If the product(s) arrive visibly damaged, the extent of damage must be clearly detailed on the Proof of Delivery receipt.
Electric Mirror
6101 Associated Blvd
Suite 101
Everett, WA 98203 USA
t: 425.776.4946
f: 425.491.8200
www.electricmirror.com
10-Year Limited Warranty
Effective May 19, 2025
It’s pretty simple. Luxury means luxury, so we’re proud to stand behind Electric Mirror Products with the following outstanding warranty, effective the date of sale.
Stone Tops – Cracking, chipping, or staining from harsh cleaning agents, impact damage, or improper sealing and maintenance. Tops must be sealed immediately after installation and maintained as per sealant’s recommended schedule for warranty coverage.
Solid Surface – Scratching, cracking, or discoloration caused by abrasive cleaning tools, high heat exposure, or contact with harsh chemicals.
Wood and Laminate – Damage from excessive humidity, moisture, direct sunlight, high humidity, or extreme temperature fluctuations, leading to warping or fading, is not covered under this warranty.
This limited warranty (“Warranty”) applies to all products and components (“Product”) in Electric Mirror’s Hospitality, Commercial, and Multi-Family channels at the time of shipment. It does not apply to Electric Mirror Residential products, or Cordova™ products. This Warranty may be modified from time to time, and the applicable Warranty for a particular Product will be made available upon request to Electric Mirror.
If any Product of the original purchaser is shown to have defects in materials or workmanship that inhibit the functionality of the Product, and is reported in writing within the Warranty Period, Electric Mirror will, at its option, either: 1) Provide new or refurbished parts to the Purchaser, 2) Repair the Product with new or refurbished parts on site or at its manufacturing facility, 3) Replace the Product with a new or refurbished Product, or 4) Refund an amount equal of the pro rata share of the Product’s purchase price, determined by the remainder of the Warranty Period.
Time Periods and Extension: All time periods begin on the date of shipment. Parts or Product replaced under Warranty does not extend the original Warranty.
Repair or Replacement Time Value: Warranty Periods have a time value that begins with one hundred percent replacement value and ends with fifty percent replacement value at the end of the Warranty Period.
ASTM Standard: All Electric Mirror brand mirrors will meet or exceed ASTM C1503-08 with a 24″ blemish intensity.
Inspection: Electric Mirror reserves the right to examine all failed Product components and determine, in its sole discretion, whether any Product components are defective and covered under this Warranty.
Claims Procedure: Claims under this Warranty must be made directly to Electric Mirror. Contact us using the contact information at www.electricmirror.com or via your Electric Mirror sales contact. After receiving a Return Material Authorization Number and shipping instructions, the product must be promptly returned at Customer’s expense to Electric Mirror.
Exceptions to Warranty:
Limitation of Liability: Electric Mirror will not, under any circumstance, whether as a result of breach of contract or warranty, tort, or otherwise, be liable for any incidental, special, or consequential damages, including lost profits or revenues or any other costs or damages. Any liability against Electric Mirror under any implied warranty, including the warranty of merchantability, is expressly limited to the terms of this Warranty and shall under no circumstances exceed the price paid to Electric Mirror for the Product. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply. This Warranty grants specific legal rights. Other rights, which vary from state to state, may also be applicable.
Damage in Transit: Electric Mirror will replace any of its Products damaged in transit if notified within 15 days of receipt of shipment if shipment was through one of Electric Mirror’s own carriers. Notification of damaged goods must include a copy of the Proof of Delivery and a description of the damaged goods, as well as pictures. If the Products arrive visibly damaged, the extent of damage must be clearly detailed on the Proof of Delivery receipt.
Exclusive Remedy: This Warranty sets forth the exclusive remedies of a Warranty claimant, and the exclusive liabilities and obligations of Electric Mirror, with respect to allegations of a defective Product.
Electric Mirror
6101 Associated Blvd
Suite 101
Everett, WA 98203 USA
t: 425.776.4946
f: 425.491.8200
www.electricmirror.com
Version 11 EMH
10-Year Limited Warranty
Effective May 19, 2025
It’s pretty simple. Luxury means luxury, so we’re proud to stand behind Electric Mirror Products with the following outstanding warranty, effective the date of sale.
Stone Tops – Cracking, chipping, or staining from harsh cleaning agents, impact damage, or improper sealing and maintenance. Tops must be sealed immediately after installation and maintained as per sealant’s recommended schedule for warranty coverage.
Solid Surface – Scratching, cracking, or discoloration caused by abrasive cleaning tools, high heat exposure, or contact with harsh chemicals.
Wood and Laminate – Damage from excessive humidity, moisture, direct sunlight, high humidity, or extreme temperature fluctuations, leading to warping or fading, is not covered under this warranty.
This limited warranty (“Warranty”) applies to all products and components (“Product”) in Electric Mirror’s Hospitality, Commercial, and Multi-Family channels at the time of shipment. It does not apply to Electric Mirror Residential products, or Cordova™ products. This Warranty may be modified from time to time, and the applicable Warranty for a particular Product will be made available upon request to Electric Mirror.
If any Product of the original purchaser is shown to have defects in materials or workmanship that inhibit the functionality of the Product, and is reported in writing within the Warranty Period, Electric Mirror will, at its option, either: 1) Provide new or refurbished parts to the Purchaser, 2) Repair the Product with new or refurbished parts on site or at its manufacturing facility, 3) Replace the Product with a new or refurbished Product, or 4) Refund an amount equal of the pro rata share of the Product’s purchase price, determined by the remainder of the Warranty Period.
Time Periods and Extension: All time periods begin on the date of shipment. Parts or Product replaced under Warranty does not extend the original Warranty.
Repair or Replacement Time Value: Warranty Periods have a time value that begins with one hundred percent replacement value and ends with fifty percent replacement value at the end of the Warranty Period.
ASTM Standard: All Electric Mirror brand mirrors will meet or exceed ASTM C1503-08 with a 24″ blemish intensity.
Inspection: Electric Mirror reserves the right to examine all failed Product components and determine, in its sole discretion, whether any Product components are defective and covered under this Warranty.
Claims Procedure: Claims under this Warranty must be made directly to Electric Mirror. Contact us using the contact information at www.electricmirror.com or via your Electric Mirror sales contact. After receiving a Return Material Authorization Number and shipping instructions, the product must be promptly returned at Customer’s expense to Electric Mirror.
Exceptions to Warranty:
Limitation of Liability: Electric Mirror will not, under any circumstance, whether as a result of breach of contract or warranty, tort, or otherwise, be liable for any incidental, special, or consequential damages, including lost profits or revenues or any other costs or damages. Any liability against Electric Mirror under any implied warranty, including the warranty of merchantability, is expressly limited to the terms of this Warranty and shall under no circumstances exceed the price paid to Electric Mirror for the Product. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply. This Warranty grants specific legal rights. Other rights, which vary from state to state, may also be applicable.
Damage in Transit: Electric Mirror will replace any of its Products damaged in transit if notified within 15 days of receipt of shipment if shipment was through one of Electric Mirror’s own carriers. Notification of damaged goods must include a copy of the Proof of Delivery and a description of the damaged goods, as well as pictures. If the Products arrive visibly damaged, the extent of damage must be clearly detailed on the Proof of Delivery receipt.
Exclusive Remedy: This Warranty sets forth the exclusive remedies of a Warranty claimant, and the exclusive liabilities and obligations of Electric Mirror, with respect to allegations of a defective Product.
Electric Mirror
6101 Associated Blvd
Suite 101
Everett, WA 98203 USA
t: 425.776.4946
f: 425.491.8200
www.electricmirror.com
Version 11 EMH